Chapters 4, 5, 6 - Hand-Off & Account Management

You're watching Chapter 01 of The MSP Manifesto - First Impressions. In this episode, you'll learn how important those first impressions with a new prospective client are and the basic steps you should be implementing into your process. We cover the right questions to ask, to understanding what you should already know going in and what to expect as you work with new individuals and businesses. In this 12-part series, Microbyte & White Label IT Founder Yusuf Yeganeh provides presentations and leads roundtable discussions on building out your MSP business, from first introductions to clients, all the way through to implementation of services and infrastructure and beyond. Find out more at www.stampoutsupport.com

Following the Chapter 01 presentation, join us for a roundtable discussion on the topic of first introductions and meeting your client. Yusuf Yeganeh speaks with members of the Microbyte team to get their questions and experiences of working with new clients. We would love you to join the conversation, so any questions you may have, please leave them below.

Welcome to Chapter 02 of Stamp Out Support. In this episode, Yusuf goes through the steps you should be taking as you onboard new clients. From initial discussions, the right questions to ask and the impressions you should continue to be making.

In this bonus content produced for Stamp Out Support, Yusuf Yeganeh, founder of Microbyte and White Label IT talks through some of the most important blocks of management in running a company: Managing yourself and how you position yourself alongside your employees, clients and working relationships. Managing your team and the responsibilities that come with running a business. The attitude you create across your business, employees and interactions with professional relationships.