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Chapter 09 - Evaluating Progress with SAD Meetings
Welcome to The MSP Manifesto. We're so pleased to be a part of your journey as a growing MSP, and look forward to getting to know you, your business and your future.
Keeping up with what should be happening and what is happening is where many MSPs lose control. Chapter 9 introduces the SAD Meeting: a structured way to Share what’s been done, Assess how it measures up, and Decide the next steps.
You’ll discover how to run regular, focused check-ins that ensure progress isn’t just tracked, but understood. This chapter walks you through preparing the meeting, reviewing outcomes, communicating challenges, and agreeing actions that move things forward. It’s about turning reports and intentions into real improvements for you and for your clients.
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