Chapter 10 - VITD Meetings & Building Trust
Welcome to The MSP Manifesto. We're so pleased to be a part of your journey as a growing MSP, and look forward to getting to know you, your business and your future.
In Chapter 10, we introduce the VITD Meeting: a framework designed to align Vision, Issues, Tactics, and Decisions in every engagement. This meeting isn’t just about reporting; it’s about ensuring everyone is on the same page, obstacles are surfaced, and plans are actionable.
In this chapter you’ll learn how to structure VITD sessions: define your long-term vision, uncover and prioritise current issues, map the tactics you’ll use to address them, and make decisions that move you forward. It’s an essential tool for MSPs wanting clarity, accountability, and meaningful progress.
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